FAQ

Frequently Asked Questions

Have questions? We can answer some of the most commonly brought up ones here to make it easy for you!

General Questions

What is CinthPay?

Who can use CinthPay?

Is CinthPay safe?

Sending Money

How long does it take to send money to Nigeria?

What are the fees?

Can I cancel a transfer?

What payment methods are accepted?

Receiving Money

How can my recipient get the money?

Does my recipient need a CinthPay account?

Troubleshooting

What if my transfer is delayed?

How do I track my transfer?

Account & Support

How do I sign up?

What if I have a problem?

Still have questions?